Nexera :: Innovative Health Care Supply Chain Consulting and Management Services

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Nexera :: Service Offerings: Operations

Operations


Aligned Financial Incentives

Following our mission to provide the highest quality and most cost-effective consulting services to our clients, and our belief that Nexera is an extension of the hospitals and continuing care facilities we serve, Nexera offers a range of compensation structures, including "no-risk" and shared-risk" options that align our fees directly to your realization savings.

In today's health care environment, non-labor supply expenses typically represent 40% to 50% of a hospital's total operating expenses.

In this challenging economic climate, hospital executives are looking for innovative ways to identify, implement, and sustain cost-effective, operational performance, while improving organizational work flow, reducing risk to patients, maintaining regulatory compliance readiness, and improving the overall quality of care and staff satisfaction.

Nexera can help develop and implement cost-reduction and operational improvement strategies designed to strengthen your financial performance, while improving the quality and efficiency of the patient care and services you provide. 

It is important that supply chain management involve more than the acquisition and movement of supplies. To provide the greatest impact on a hospital's overall viability, supply chain management must evolve to include operational enrichment, clinical collaboration, and revenue management matched to procurement. We provide health care organizations with a comprehensive view of their operational costs and process effectiveness to identify and capitalize on improvement opportunities facility-wide.

  • Supply Chain Management
    Analysis of current materials management processes, distribution logistics, costs, and technology.

  • Non-Labor Cost Reduction
    Assessment and analysis performed in all major non-labor areas including materials management, finance, surgical services, lab, pharmacy, dietary, environmental services, and plant operations.

  • Department Specific Operations
    Operations assessment performed in specific, focused non-labor areas including surgical services, lab, pharmacy, dietary, environmental services, biomedical engineering, and plant operations.

  • Strategic Planning
    Assessment of a hospital's primary competition within a defined geographic or primary service area (PSA), identifying market value opportunities, developing specific planning tools, and supporting the hospital's strategic planning. 

  • Contract Management Process
    Development of strategies to reduce costs and enhance operational efficiency, through contract optimization and contract management process improvement.

  • Strategy and Process Improvement Implementation
    Assistance and hands-on support in work flow redesign, change management, operational improvement, and cost reduction opportunity implementation.

  • Revenue Cycle
    Revenue cycle performance enhancement solutions designed to produce immediate and long-term improvements in accounts receivables and accounts payable, enhancing net revenue, and redesigning end-to-end revenue cycle processes.

  • Organizational Customer Services Development
    An organizational assessment designed to create a customized plan resulting in immediate and sustainable benefits including an improved patient experience, increased staff productivity and morale, and an overall enhancement of the organizational environment, with a focus on service excellence.

  • Project Management
    Management of resources, staff, and time lines for specific projects with a focus of defining expectations, motivating staff to take ownership and embrace collaboration, driving time lines to completion, and achieving project goals.


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